We treat all customer information to be personal and confidential, including orders and the products they purchase or inquire about. We respect the right to privacy and therefore, we will not sell or rent any personal information to any outside organization - with no exceptions.
Teavana.com only requests the following personal information:
1. Customer name
2. Billing address
3. Shipping address (if applicable)
4. Phone/Fax numbers
5. E-mail address
6. Credit card number (for orders only)
7. Expiration date of credit card
This personal information will be used for:
1. Processing customer orders
2. Informing customers of order status or order questions
3. Informing customers of product updates
4. Participation in a sweepstakes (if entered)
At any time, you may review or update your personally identifiable information that we collect online and maintain by calling us toll free at 1-877-TEAVANA (832-8262). To protect the security and integrity of your information, we will also verify your identify before granting access or making corrections. You can at any time opt out of receiving product updates from Teavana.com or request your individual information we have collected from you by e-mailing us at firstname.lastname@example.org. One of our representatives will contact you to verify your identity.
We occasionally revise this policy to reflect changes and improvements in the way we protect your personal information. We will notify users of the site of any changes by posting the revised policy on this page. To remain apprised of the current policy, users should check this page regularly for changes. Your use of our site following any such change means that you agree to the modified rules.
In order to improve your shopping experience, Teavana does partner with other companies:
We also partner with TurnTo.com in order to create a social shopping environment where you can see how your friends shopped Teavana. Information is only disclosed to friends if both yourself and your friend have agreed to share data with one another. TurnTo will simply show these confirmed friends your purchase preferences at Teavana.com.
Is it Safe to Order by Credit Card?
Yes. So safe we guarantee it. Find out more.