Teavana's Privacy Policy

 
We treat all customer information to be personal and confidential, including orders and the products they purchase or inquire about. We respect the right to privacy and therefore, we will not sell or rent any personal information to any outside organization - with no exceptions.
 
Teavana.com only requests the following personal information:
1. Customer name
2. Billing address
3. Shipping address (if applicable)
4. Phone/Fax numbers
5. E-mail address
6. Credit card number (for orders only)
7. Expiration date of credit card

 
This personal information will be used for:
1. Processing customer orders
2. Informing customers of order status or order questions
3. Informing customers of product updates
4. Participation in a sweepstakes (if entered)

 
At any time, you may review or update your personally identifiable information that we collect online and maintain by calling us toll free at 1-877-DRINKTEA (374-6583). To protect the security and integrity of your information, we will also verify your identify before granting access or making corrections. You can at any time opt out of receiving product updates from Teavana.com or request your individual information we have collected from you by e-mailing us at privacy@teavana.com. One of our representatives will contact you to verify your identity.
 
Changes in Privacy Policy
We occasionally revise this policy to reflect changes and improvements in the way we protect your personal information. We will notify users of the site of any changes by posting the revised policy on this page. To remain apprised of the current policy, users should check this page regularly for changes. Your use of our site following any such change means that you agree to the modified rules.
 
Outside Organizations
In order to improve your shopping experience, Teavana does partner with other companies:
 
To better understand our visitors preferences and shopping experience, Teavana uses Coremetrics to analyze visitors. We use cookies on your system to understand how our categories, products, and content data function over time. We use this information to improve our website, personalize the website and other marketing information, responding to customer problems, and communicating with you in the future.
 
Teavana has arranged with PowerReviews, Inc (d/b/a Buzzillions) (“PowerReviews”) to manage customer product reviews on our products. When you submit a product review to Your Company, you are also subject to PowerReviews’ terms of use and privacy policies (see details here). Accordingly, you should review those policies prior to submitting a review. Also, reviews you submit may be posted on both our site and http://www.Buzzillions.com.
 
We also partner with TurnTo.com in order to create a social shopping environment where you can see how your friends shopped Teavana. Information is only disclosed to friends if both yourself and your friend have agreed to share data with one another. TurnTo will simply show these confirmed friends your purchase preferences at Teavana.com.
 
This privacy policy was last updated August 11, 2008.
 
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